FAQ / troubleshooting

No. A product inside a running pack is not renewed separately. What you already paid for it simply runs out, and after the pack ends it has to be booked again. The subscription page shows which products a pack covers. See Subscription & pricing.

Usually a copy-paste mistake, Torn keys are long and easy to cut off. A Full Access key is always rejected on purpose, for your safety: create a new key with Limited Access (or lower) and submit that one. If the key is correct but a specific feature still refuses it, check whether the account behind it has the right access level, see Torn API keys & factions.

FFScouter only knows keys that were registered on its own homepage. Open ffscouter.com, register a Custom key there, then run /linkff again. Full Access keys are always refused, and the key must belong to your own Torn account. Nothing is stored when a check fails. See Chain watch.

Two usual reasons: no product is booked for the server right now (the free Money goal does not count), in which case it posts a fixed standby line instead of a random one, or the channel is on that server's mention blacklist. See Chain watch and Subscription & pricing.

No. Money goal is free for every server, it needs no booking and no balance, and it is never renewed or charged. See Money goal.

The account behind the key in use doesn't have Faction API Access. Unlike chain watch, mercenary work has no fallback mode for this, it needs to know exactly who hit and how. See Mercenary work.

A global command sync can take up to an hour to reach every server after the bot is invited or its commands change. Nothing to do but wait it out.

Automatic matching needs the payment to come from a Torn account with a key on file for exactly one server. If it doesn't match, it shows up as unclaimed, and the operator can always assign it to the right server by hand on /admin, that route always works.